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Patient Survey Results 2013-2014

Patient Survey Results 2013-2014

We recently undertook our Patient Survey.

Thanks to all those patients who took the time to complete the survey, your time and effort is very much appreciated.

Results

The results of the survey have been analysed, and the full results are attached.

Patient Survey Results 2013-2014 (.pdf)

Action Plan & Patient Forum Report

As part of the survey we received some positive feedback, but also received some constructive comments. The Patient Forum and practice staff have discussed the survey feedback, and have come up with an action plan which is included in the Report below.

Patient Forum Annual Report March 2014 (.pdf)

Comments From Survey

We had some fabulous positive comments from the survey which are shown below.

"An excellent practice. All doctors approachable"

"I am a shift worker and usually find if I have an appointment the staff are eager to fit me in as soon as possible, my shifts allowing."

"I am extremely happy with the practice"

"You manage the surgery for the community, I am happy with the working with you time frames and process"

"Quite happy and very good service. Thank you all."

"Excellent Service, staff fantastic and hard working as are the GPs."

"I think the practice is really good. I'm very happy with the care I receive."

Your Neighbourhood Professionals Thorpe Pharmacy Thomas Therapy Queen Elizabeth Grammar School
© Neighbourhood Direct Ltd 2017
Lofthouse Surgery - 2 Church Farm Close, Lofthouse, Wakefield, WF3 3SA
The Manse Surgery - 4 Marsh Street, Rothwell, Leeds, LS26 0AE
Practice Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals Thorpe Pharmacy Thomas Therapy Queen Elizabeth Grammar School
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